Communications

BPI Consulting Group, Inc. recognizes that communication is at the very heart of all business functioning.  In our contemporary culture with an even greater diversity of individuals coming together in the same workplace, it is critical that businesses allot part of their budgets to the development of communication skills, methods, and practices.  We understand that poor communication can lead to diminished morale, decreased profits, and even the risk of legal liability.  To that end, BPI offers both consulting services and training programs that restore, develop, and improve workplace communicative functioning, enhance morale, and prevent liability. 

Are your written and oral communications systems increasing productivity so that all employees make their maximum contribution?

Are you improving communication across functional lines so that inter-department interaction is efficient?

Is the level of your company’s communications skills leading to a growing market share?

Are the communicative skills of your key employees achieving the results your company needs?

Do your employees project the right image outside the company, positively shaping impressions of customers, suppliers, and the general public?

We offer training that will help your company in the following ways:

Write clear, concise, compelling documents

Deliver informative and persuasive presentations

Develop technical writing skills

Lead and facilitate effective meetings

Resolve conflict

Listen more effectively

Learn to read non-verbal messages of yourself and others

Deliver exceptional customer service

Negotiate to resolve problems and to build strong customer relationships

Manage information overload

Increase productivity, reduce stress, and achieve life balance

Develop conversational foreign language skills 

Consulting Services:

Evaluation, development, and improvements to communications systems

Leadership communications

Technical writing

Communication issues and conflict (see our Conflict Resolution Division)

Intercultural and international communications issues

Typical Client Outcomes

Reduction in employee time spent writing emails, proposals, and reports

Dynamic sales presentations that close business

Productive meetings

Reduction of non-productive meetings

Clear, action-oriented messages, including “bad news” and “good news”

Improved customer satisfaction ratings

Increased ability of employees to think on their feet

Teamwork rather than conflict between people, partners, and departments

Measurable Results

Level 1: Learner satisfaction survey

Level 2: Tests on skills, knowledge, or attitude

Level 3: Application of skills/knowledge on the job

Level 4: Impact of learning and on-the-job use of skills/knowledge to the organization's profitability

Call us for a free consultation: 206-297-9137
 

Click here to read brief case studies on how we have helped individuals and corporate leaders achieve goals.